Aviza Pricing
Aviza pricing covers QR surveys for guests, Survey Builder, multiple languages, CSAT and NPS analytics, red-flag alerts, incidents, reports and multi-property work.
Simple pricing for QR surveys and guest feedback
Start with a basic QR survey, then add red-flag alerts, incidents, reporting and multi-property work when your team needs more control.
14-day free trial included. Save with annual billing — get 2 months free.
Start
For a smaller property that wants a simple QR survey and a basic satisfaction overview.
Hotel
For a hotel that wants multiple surveys, a branded guest frontend and red-flag email alerts.
Hotel Pro
For hotels or several properties that need incidents, advanced rules, analytics and scheduled reports.
Group / Premium
For hotel groups, central management and more advanced multi-property operations.
All packages include QR surveys, multilingual guest frontend, Survey Builder, CSAT and NPS metrics, comments and a basic security setup.
Aviza does not charge per printed QR code. High response volume, dedicated infrastructure or non-standard integrations may require a tailored plan.
What Aviza covers across packages
Security basics, data isolation and the fast guest frontend are not add-ons. Advanced roles, reports, incidents and privacy workflows depend on the selected package.
QR surveys and guest frontend
Short mobile surveys, multiple languages, QR routes by location and a branded guest flow without app installation.
Survey Builder
Questions, answers, translations, order and conditional rules are managed from the admin area without manual code work.
CSAT, NPS and comments
Management can see satisfaction, trends, score distribution, comments and critical locations.
Red flags and incidents
Critical ratings can open alerts, create incidents, receive an owner and stay visible until resolved.
Recommended packages
| Need | Recommended package | When it fits |
|---|---|---|
| One short survey for a smaller property | Start | When the goal is a simple start and basic satisfaction overview. |
| Feedback across rooms, restaurant and reception | Hotel | When the hotel wants multiple surveys and red-flag email alerts. |
| Alerts, incidents and advanced reports | Hotel Pro | When the team needs ownership, status and trend visibility. |
| Multiple properties and central management | Group / Premium | When you need multi-property work, user scope and central oversight. |
Optional setup and additional services
| Add-on | Price |
|---|---|
| Self-start setup | No charge |
| Guided launch and team training | 149 € one-time |
| Initial survey and QR route structure | By scope |
| Additional translations and content preparation | By scope |
| Custom reports or integrations | By specification |
| Dedicated infrastructure or retention rules | By specification |
Important notes
- Aviza does not charge per printed QR code.
- Printing physical cards, stickers or signage is not included unless agreed separately.
- The system can prepare QR codes and print-ready files.
- Standard response volume is included in the package.
- Exceptionally high traffic, dedicated infrastructure or non-standard requirements may require a tailored offer.
- Formal security audits and certifications are not included in the monthly license.
Setup and onboarding
| Setup | Price | Description |
|---|---|---|
| Self-start setup | 0 EUR | Start with basic instructions and edit the first survey independently. |
| Guided launch | 149 EUR | Initial property structure, one main survey, red-flag rules, basic QR route set and online training. |
| Tailored setup | By scope | For more locations, translations, reports, integrations or specific retention rules. |
Not sure which package fits your property?
Send us your property size, channels and current workflow. We will recommend a package without adding unnecessary features.